Apex Rides | FAQs


The bike is RRP £699 and the app membership to access classes is £29.99/month.

Is there an NHS discount/how do I acquire it?

We are offering 5% off the Apex smart bike to all NHS staff and Blue Light Card holders.

Please just send a picture of your Blue Light Card or NHS ID to hello@apexrides.com

What is the weight of the flywheel? How does this affect performance?

The flywheel is 4kg. We’ve purposely designed the bike with a lighter flywheel to ensure it’s more convenient and suitable for the home environment, plus it spins faster generating more energy than heavier flywheels. The result is a smoother ride that still generates the desired resistance.

What type of classes/content will be available on the Apex app?

There are a mixture of 15, 20, 30, 45 and 60-minute rides separated into various styles and instructors (you can also filter by music genre, difficulty level, instructor and weight or no weights). There is a range of off-the-bike activities available too, which you can do anywhere, including strength and mobility floor sessions. We also have a ‘Free-ride’ option for those who want to do their own thing.

Why is the Apex bike a better alternative to other bikes in the market?

With Apex you don’t just get a bike, you get a whole expertly-designed experience. Versus our competitors, Apex is more affordable, more attractive (with four colour options chosen for the in home environment) and has a huge range of classes run by the UK’s top instructors. Our bike was designed in the UK and all of our classes are filmed from London. The Apex bike is Bluetooth connected, and our software is built in tandem with iOS and Android, which means that you do require your own device to view classes and stats. We decided to offer the bike without a screen because we think households already have too many screens, and more importantly it means that we are able to offer our bike at a more affordable price point. Apex is all about fun. We are building a cardio experience that is inclusive and encouraging - we want our customers to be healthy and feel great. We award Apex Points, which are based on your power output vs your biometrics to give a level playing field on our in-class leaderboards. That means that there is no competitive advantage - whatever your age, size, ability etc.


Yes, we do provide delivery plus installation as an additional service. Currently, the pricing is: £150 for mainland UK addresses and £260 for Guernsey & Northern Ireland addresses.

When will my bike be assembled?

Our delivery plus installation is an additional service. Currently, the pricing is: £150 for mainland UK addresses and £260 for Guernsey & Northern Ireland addresses. Once your bike has been delivered, one of our trained engineers will contact you to arrange a date to assemble your bike.