Apex Rides | FAQs
HOW MUCH DOES THE BIKE COST?
The bike is RRP £990 for our Active Autumn offer and the app subscription is £29.99/month.
IS THERE A FINANCE OPTION?
Yes, we work with two financing partners, Tymit and Klarna. Subject to approval, both partners allow you to split the cost of your Apex purchase in up to 36 interest-free instalments. That works out to:
12 months = £82.50/month
24 months = £41.25/month
36 months = £27.50/month
Or three equal instalments of £330 for three months: £38.00
WHAT IS TYMIT/HOW DOES IT WORK?
Tymit is a virtual card loaded with £2,000 credit that you can spend on your bike and accessories. Once you’re approved, you can split any purchase into interest-free instalment smaller payments, anywhere and anytime you like. Apply for Tymit financing in under 3 minutes by vising our Ways To Pay page.
Pay by inputting your Tymit virtual card number, expiry date and CVC into the “credit card” input box at Apex’s check-out.
HOW DOES KLARNA WORK?
When asked to pay the balance of the bike you’ll be given the opportunity to either pay the full amount upfront, or spread the cost over a period of up to 36 months interest-free with Klarna.
Is there an NHS discount/how do I acquire it?
We are offering 5% off the Apex smart bike to all NHS staff and Blue Light Card holders.
Please just send a picture of your Blue Light Card or NHS ID to firstname.lastname@example.org
DO YOU INTEND TO LAUNCH ON ANDROID?
Yes, but the app is currently only available on Apple / iOS devices. Android will be launching January 2022!
What is the weight of the flywheel? How does this affect performance?
The flywheel is 4kg. We’ve purposely designed the bike with a lighter flywheel to ensure it’s more convenient and suitable for the home environment, plus it spins faster generating more energy than heavier flywheels. The result is a smoother ride while still generating enough resistance.
What type of classes/content will be available on the Apex app?
There are a mixture of 15, 20, 45 and 60-minute spin sessions separated into various styles and instructors (you can also filter by music genre, difficulty level, instructor and weight or no weights). There will be a range of off-the-bike activities available too, including strength and mobility sessions. We also have a ‘Free-ride’ option for those who want to do their own thing.
Why is the Apex bike a better alternative to other bikes in the market?
With Apex you don’t just get a bike, you get a whole expertly-designed experience. Versus our competitors, Apex is more affordable, more attractive (with four colour options chosen for the in home environment) and has a huge range of classes run by the UK’s top instructors. Our bike was designed in London and all of our classes are filmed from Hammersmith, with the amazing instructors from Boom Cycle. The Apex bike is Bluetooth connected, and our software is built on iOS, which means that you do require an iPad or iPhone to view classes and stats. We decided to offer the bike without a screen because we think households already have too many screens, and more importantly it means that we are able to offer our bike at a more affordable price point. Apex is all about fun. We are building a cardio experience that is inclusive and encouraging - we want our customers to be healthy and feel great. We award Apex Points, which are based on your power output vs your biometrics to give a level playing field on our in-class leaderboards. That means that there is no competitive advantage - whatever your age, size, ability etc.
CAN APEX DELIVER AND ASSEMBLE BIKES EVERYWHERE?
Apex can deliver and assemble bikes in all mainland locations however our delivery partner, cannot assemble the bikes in Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, EIRE, Scottish Offshore, Grampian and the Highlands. For these locations, a £90 delivery fee applies.