Delivery & Returns Policy


Delivery & Assembly 

We are currently only able to deliver bikes within the UK.


Our bikes are delivered by fitness equipment specialists and arrive fully assembled and ready to go. 


However, at present we are only able to deliver assembled bikes within Mainland UK. 


We can deliver non-assembled bikes to Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, EIRE, Scottish Offshore, Grampian and the Highlands. Our support team can provide you with an easy to follow, step-by-step assembly video.

 

Returns

If you are not fully satisfied with your purchase, you have the option to return your order within 30 days of the delivery date. The product must be returned undamaged. All returns are subject to inspection upon return.


To arrange a refund please contact our Helpdesk via hello@apexrides.com. One of our team will be able to arrange a suitable collection date for you.

 
There is a £89 collection fee for change of mind returns that will be deducted from your refund.


All returns are inspected before a refund is released, we aim to issue refunds within 48 hours of receipt into our warehouse.