We’re currently expecting deliveries of the bikes to begin in November 2020, but we’re monitoring the ongoing pandemic situation and will update customers if there are any changes to this date.

The bike is RRP £1,200 and the app subscription is £30/month. By placing a 10% deposit you will secure your bike, we’ll then contact you approximately one week before the bike is due to be delivered to settle the remaining balance.

Yes. When asked to pay the remaining balance of the bike you’ll be given the opportunity to either pay the full amount upfront, or spread the cost over 12, 24 or 36 months interest-free with Klarna. https://www.klarna.com/uk/smoooth/

12 months = £90/month

24 months = £45/month

36 months = £30/month

We’re currently offering a 20% discount (excluding deposit) to all NHS staff. This deduction is applied to the remaining balance of the bike once the deposit has been paid. So, £1,080 - 20% = £864. To qualify, you simply need to input your NHS email address during the checkout process on our website. We’ll then apply the discount when it comes to setting up a payment plan for the bike.

Apex are offering 10% discount (excluding deposit) to all Blue Light Card holders. This deduction is applied to the remaining balance of the bike once the deposit has been paid. So £1080 - 10% = £972. To qualify you must send a picture of your Blue Light Card after paying the deposit, the name on the card must match the name used to pre-order the bike. Send this to [email protected] We’ll then apply the discount when it comes to paying the full balance of the bike.

At the moment our stock of founding rider bundles is very reduced. You will receive an email when our stocks have been replenished and your bundle is on its way. It is likely that you will receive by the middle of October. If you have not received yours then please do contact us at [email protected]

The Apex app is £30/month and you are not tied into a long term contract in order to use it - in fact, you can cancel your app subscription at any time. We would however, recommend keeping the subscription as without it the bike would only have basic functionality and you will NOT have access to any performance feedback/statistics and the full Apex experience. The Apex bike is currently only compatible with the Apex app.

We’ll be releasing the Apex app at the same time as when the first bikes get delivered. The free subscription only begins when your bike is delivered. In the meantime, the app is currently being loaded up with tonnes of amazing classes from our incredible studio partner Boom Cycle.

Yes, but the app is currently only available on Apple / iOS devices. We intend to launch on Android in Spring 2021, however there is no fixed date for this.

The flywheel is 4kg. We’ve purposely designed the bike with a lighter flywheel to ensure it’s more convenient and suitable for the home environment, plus it spins faster generating more energy than heavier flywheels. The result is a smoother ride while still generating enough resistance.

There will be a mixture of 15, 20, 45 and 60-minute spin sessions separated into various styles and instructors (you can also filter by music genre, difficulty level, instructor and weight or no weights). There will be a range of off-the-bike activities available too, including HIIT, Meditation, Yoga and Pilates. We’re also developing a ‘Free-ride’ option for those who want to do their own thing.

With Apex you don’t just get a bike, you get a whole expertly-designed experience. Versus our competitors, Apex is more affordable, more attractive (with four colour options chosen for the in home environment) and has a huge range of classes run by the UK’s top instructors. Our bike was designed in London and all of our classes are filmed from Hammersmith, with the amazing instructors from Boom Cycle. The Apex bike is Bluetooth connected, and our software is built on iOS, which means that you do require an iPad or iPhone to view classes and stats. We decided to offer the bike without a screen because we think households already have too many screens, and more importantly it means that we are able to offer our bike at a more affordable price point. Apex is all about fun. We are building a cardio experience that is inclusive and encouraging - we want our customers to be healthy and feel great. We award Apex Points, which are based on your power output vs your biometrics to give a level playing field on our in-class leaderboards. That means that there is no competitive advantage - whatever your age, size, ability etc.